Services Overview

Housekeeping Services

Being a part of KMRL, Kudumbashree have a group of experts to provide quality housekeeping services and ensure the satisfaction of Kochi Metro..

  • Serves Eco-Friendly Cleaning Services
  • Quality House Keeping Services to our valued Customers with an effective supervision..
  • Aim is to consistently provide the customer with 100% quality, quick and friendly services.
  • Provides all kinds of cleaning work with gentle care.
  • Fully trained and professional staff will be supervising the services
Ticketing Services

Kudumbashree has proud to disclose that all Kochi Metro stations ticketing counters are occupied with experienced and trained ticketing staff to deliver quick and Nil passenger complaint services at ticketing counters..

  • Provide Ticket agents to work at ticket counters
  • To provide customer service to passengers.
  • The ticket agent also provides directions to departure gates.
  • Ticket agents to work on varied shifts
  • Ticket agents must be able to handle stressful situations.
Receptionist Services

Offers Receptionist services with good language and communication skills

  • Answering visitors' enquiries about a company and its products or services.
  • Sorting and handing out mail, answering incoming calls on multi-line telephones
  • Setting appointments, filing, records keeping, keyboarding/data entry
  • Professional demeanor at all times
  • Able to interact with many different people with different types of personalities,
Event Management

FMC arrange and Cordinate all type of Event Management Services

  • Managing operational and administrative functions.
  • To ensure specific projects events are delivered efficiently.
  • Providing leadership, motivation, direction and support to team.
  • Travelling to on site inspections and project managing events.
  • Being responsible for all project budgets from start to finish.
Kitchen Services

FMC provide staff for Kitchen services to all service Industruction

  • Supporting and assisting chefs in a specific work section.
  • Washing, peeling and preparing food items.
  • Using a variety of kitchen equipment such as mixers, special knives and cutters
  • Organising the storeroom.
  • Washing kitchen appliances, work surfaces, floors and walls
Catering Services

FMC arrange and manage all catering requirements

  • Manage the food and beverage provision for functions and events
  • Organise, lead and motivate the catering team
  • Ensure health and safety regulations are strictly observed
  • Monitor the quality of the product and service provided
  • Negotiate contracts with customers, assess their requirements and ensure they're satisfied with the service delivered (in contract catering)
Customer Care

A group of proven Customer Facilitation staff recruited and functioning at Kochi Metro stations to deliver maximum services to passengers traveling in kochi metro service and many occasions they have been identified by passengers and KMRL. Kudumbashree provide Customer services to meet the customer's needs by providing and delivering, ,

  • Professional, helpful, high quality service and assistance
  • Meeting the needs and desires of any customer. Some characteristics of good customer service include:
  • Promptness: Promises for delivery of products must be on time. Delays and cancellations of products should be avoided.
  • Politeness: For any business, using good manners is appropriate whether the customer makes a purchase or not.
  • Professionalism: All customers should be treated professionally.
Parking Management

FMC resolved many challenges for our valued customers with some impressive results.

  • Revenue Control—Learning to Maximize Parking Facility Management for Optimal Revenue Generation
  • Traffic Flow—Enhancing Traffic Flow to Increase Patronage and Profit
  • Operational Challenges—Making the Necessary Changes to Enhance Customer Experiences
  • Asset Management—Making the Most of What You’ve Got
  • Ensures the safety and the security of the vehicles parked.
Gardening & Landscaping

Kudumbashree trained gardeners are doing gardening and maintenance works at Kochi Metro stations..

  • Plans and executes small scale landscaping operations
  • Maintains grounds and landscape of private and business residences
  • Plans lawns, and plants and cultivates them, using gardening implements and power-operated equipment.
  • Plants new and repairs established lawns, using seed mixtures and fertilizers recommended for particular soil type and lawn location.
  • Trims shrubs and cultivates gardens